We are looking for an experienced and motivated Spanish-speaking sales agent to join our partner agency’s team in Albania. You will manage travelers' requests via the Evaneos platform and you will be the main contact for travelers in the Spanish market. With its network of over 1000 partner local travel agencies in more than 160 destinations, Evaneos participates in the recruitment of sales agents for its partner agencies. Joining an Evaneos partner agency means committing to continuously developing responsible tourism, and building a unique, more ethical, responsible trip, that aligns with Evaneos values and expectations for outstanding quality.
Your missions as a sales agent in Albania
🕵️ Advising customers to offer them a tailor-made trip that meets their expectations
Getting in touch with travelers through the Evaneos platform
Understanding travelers' expectations and specific needs
Providing travelers with guidance regarding destinations, cultures, traditions, and activities
🧳 Managing all the practical aspects of the trip
Matching travelers' requirements with transportation, accommodation, insurance, tours, and activities according to their budget
Handling booking management for hotels and activities
Billing the travelers
🌟 Ensuring customer satisfaction throughout the trip
Being the local point of contact for travelers throughout their trip
Performing quality monitoring during the trip
Handling travel issues, conflicts, complaints, cancellations, and refunds
Additional information
📅 Duration & contract type: freelance contract or local contract
📌 Precise location: remote from Spain or Priština in Kosovo
🤝 Availability (Starting dates): ASAP
💲 Salary: fixed salary 500€ + commission on sales
⏰ Working time per day and week: flexible, according to the workflow
Possibility to come to Albania to get trained (FAM trip)
