Evaneos Is Hiring!

Partner agency | Reiseveranstalter/in in Taiwan

About

🇹🇼 The local agency you will be working with in Taiwan : Asia My Way is a Destination Management Company (or DMC) operating in Asia since 2017 under the brand Les Voyages d'Angèle. Asia My Way Taiwan is one of the last additions to the group based in Bangkok, Thailand. We are operating in Asia with branches in Chiang Mai (Thailand), Vientiane (Laos), Siem Reap (Cambodia) Hanoi (Vietnam) and Tokyo (Japan). Our dedicated team of 40 professionals is spread across these five countries, guaranteeing personalized support and local expertise. In collaboration with EVANEOS, a leading European platform that connects travelers with exceptional local experts, Les Voyages d'Angèle continues its rapid development in Asia. Our next destinations are: South Korea, opening in October 2024, and Taiwan, opening by December 2024.

Job Description

We are looking for an experienced and motivated German-speaking sales agent to join our partner agency’s team in Taipei. You will manage travelers' requests via the Evaneos platform and you will be the main contact for DACH travelers. With its network of over 1000 partner local travel agencies in more than 160 destinations, Evaneos participates in the recruitment of sales agents for its partner agencies. Joining an Evaneos partner agency means committing to continuously developing responsible tourism, and building a unique, more ethical, responsible trip, that aligns with Evaneos values and expectations for outstanding quality.

Your missions as a sales agent in Taiwan

Reporting to Coralie, you will be responsible for the German-speaking market. Your main missions will be: 

🕵️ Advising customers to offer them a tailor-made trip that meets their expectations

  • Getting in touch with travelers through the Evaneos platform

  • Understanding travelers' expectations and specific needs

  • Providing travelers with guidance regarding destinations, cultures, traditions, and activities

🧳 Managing all the practical aspects of the trip

  • Matching travelers' requirements with transportation, accommodation, insurance, tours, and activities according to their budget

  • Handling booking management for hotels and activities

  • Billing the travelers

🌟 Ensuring customer satisfaction throughout the trip

  • Being the local point of contact for travelers throughout their trip

  • Performing quality monitoring during the trip

  • Handling travel issues, conflicts, complaints, cancellations, and refunds

Additional information

📅 Duration & contract type: permanent local contract – probation period 3 months)

📌 Precise location: Taipei, Taiwan

🤝 Availability (Starting dates): as soon as possible – the agency will be opened by December 2024

💲 Salary: 7,368,000 TWD annual gross (for a full-time position) + variable on sales (8%

on net margin)

✨ Advantages :

  • 13th month salary after 1 year of employment

  • 18 working days annual leave per year

  • 14 days of Public Holidays

  • Local Social Insurance

  • Flexible working hours

  • Remote work possible (in part-time)

Preferred Experience

✅ Core skills

  • You are fluent in German with an excellent ability in writing and speaking

  • You have some English and/or French speaking and writing communication language skills

  • Good command of Chinese Language will be an advantage

  • You have 2+ years of experience in tourism and previous sales experience

  • You know well Taiwan, its culture, traditions and points of interest

  • You already live in Taiwan

  • You have excellent interpersonal skills and you are customer-oriented

💥 Bonus skills

  • You are not afraid of the unexpected and adaptable

  • You enjoy problem-solving

  • Organization and time management have no secrets for you

You don't have all the skills listed? Apply anyway! Above all, we're looking for talented people who are enthusiastic about changing the face of the tourism industry by offering more responsible travels.

Recruitment Process

1️⃣ Profile selection (CV + cover letter) by Maëlis

2️⃣ Final interview with Coralie and Philippe, your future managers

🎊Welcome to Taiwan! 🎊

Additional Information

  • Contract Type: Full-Time
  • Start Date: 01 October 2024
  • Location: Taipei City
  • Experience: > 2 years
  • Occasional remote authorized

Sounds like something made for you?

Apply Now