We are looking for a motivated German-speaking sales agent to join our partner agency’s team in Sri Lanka. You'll have the exciting task of helping them get started in the German market. In coordination with Marjorie, you will work on specific production for this new market. You will manage travelers' requests via the Evaneos platform and will be the main contact for travelers in the German market. With its network of over 1,000 partner local travel agencies in more than 160 destinations, Evaneos participates in the recruitment of sales agents for its partner agencies. Joining an Evaneos partner agency means committing to continuously developing responsible tourism, and building a unique, more ethical, responsible trip that aligns with Evaneos' values and expectations for outstanding quality.
Your missions as a sales agent in Sri Lanka
Reporting to Marjorie, you will be responsible for the German market. Your main missions will be:
🇩🇪 Developing the DACH market from scratch:
🕵️ Advising customers to offer them a tailor-made trip that meets their expectations:
Getting in touch with travelers through the Evaneos platform.
Understanding travelers' expectations and specific needs.
Providing travelers with guidance regarding destinations, cultures, traditions, and activities.
🧳 Managing all the practical aspects of the trip:
Matching travelers' requirements with transportation, accommodation, insurance, tours, and activities according to their budget.
Handling booking management for hotels and activities.
Billing the travelers.
🌟 Ensuring customer satisfaction throughout the trip:
Being the local point of contact for travelers throughout their trip.
Performing quality monitoring during the trip.
Handling travel issues, conflicts, complaints, cancellations, and refund.
Additional information
📅 Duration & contract type: 1 year local contract, renewable every year.
📌 Precise location: Colombo, Sri Lanka (no remote job possible)
🤝 Availability (Starting dates): as soon as possible
💲 Salary: Starting from 1200-1500€ (to be negotiated according to level of experience) + commissions on sales
⏰ Working time per day and week: Monday to Friday – 9AM to 6PM. One-hour lunch break.
Working visa arranged and paid by the company
Have your flight ticket financed (one way to come to Sri Lanka, return ticket financed in case of renewal of the contract for a second year)
