Evaneos Is Hiring!

Partner Agency | Internship – Travel Agent in Sri Lanka

Sobre la empresa

Better Trips for travelers. Better Trips for the World 🌍

Since Evaneos was founded in 2009, we’ve been building a greener, fairer future for travel. By connecting travelers with the world’s best local experts, we provide trips that are better for them and better for the places they visit. For us, it’s all about quality and impact. That means fighting mass tourism and impersonal experiences at the expense of local communities and the environment. Instead, we offer tailor-made trips, lovingly crafted by those passionate about sharing and protecting the destinations they call home.

Thanks to our network of more than 600 local agencies in more than 160 destinations, we’ve helped more than 600,000 travelers plan extraordinary trips worldwide. The adventure doesn’t stop here. We invest a percentage of every trip we sell in our Better Trips Fund and have committed to spend at least 3 million € by 2025 on projects that reduce the negative impacts of travel and drive positive change within our industry. Think: creating new opportunities for woman-owned businesses, guiding small businesses through sustainability training and certification, and much more.

Our values are just as important within Evaneos. Our strength is in our diversity made of a multitude of languages, backgrounds, and experiences. We believe in building the best teams by creating an environment where everyone can be authentic, trust each other, and thrive.

We hope you’ll join us on our mission!

You can also follow our Glassdoor page and see the comments of our current employees and candidates.

Descripción del puesto

We are looking for a motivated and curious Spanish-speaking intern to join the team of our partner agency in Sri Lanka. You will assist in various stages of the traveler journey—handling trip requests, supporting the sales team, and coordinating operations locally.

With its network of over 1,000 partner local travel agencies in more than 160 destinations, Evaneos supports the recruitment of interns and staff for its partner agencies.

Joining an Evaneos partner agency means committing to the continuous development of responsible tourism, and helping build unique, more ethical and high-quality travel experiences aligned with Evaneos’ values and standards.

Depending on current projects and priorities, the internship can include a range of responsibilities:

🎒 Production

  • Creating new travel offers (hotels, excursions, domestic flights, cruises, tours)

📞 Sales & Marketing

  • Handling traveler requests and understanding expectations (via phone)

  • Creating tailor-made itineraries using Evaneos tools

  • Following up with travelers via the Evaneos platform

  • Confirming itineraries and processing payments

📋 Booking Management

  • Coordinating with the operations team

  • Managing bookings and follow-ups

  • Creating personalized travel road books

🌍 On-site Customer Support & Quality Monitoring

  • Welcoming travelers (by phone or in person)

  • Supporting clients during their trip

  • Collecting feedback and contributing to quality improvements


✨ Why You’ll Love It

🌴 Work from Ahangama, a laid-back beach town known for surfing, yoga, and tropical energy

🏡 Free accommodation and meals provided

💼 Hands-on travel industry experience in a dynamic local agency

🌱 Be part of a responsible tourism network through Evaneos

📌 Additional Information

  • 📅 Duration: 3 months (due to visa regulations)

  • 🗓 Start Date: Ideally May 2025 (June is also possible)

  • 💰 Compensation: Accommodation + meals + sales commission OR fixed pocket money (€200)

  • 🤝 Contract Type: Internship agreement (required)

Requisitos

👤 Your Profile

✅ Key Skills

  • Native or fluent Spanish speaker

  • Passionate about travel and Sri Lanka

  • Interest in travel sales and production

  • Familiarity with tourism and customer service

  • Strong communication and organization skills

💥 Bonus Skills

  • Experience with a DMC or travel agency

  • Additional language fluency (German, Italian, etc.)

  • Ability to handle pressure and multi-task

  • Autonomous, reliable, and curious

You don’t have all the skills listed? Apply anyway! Above all, we’re looking for talented people who are enthusiastic about changing the face of the tourism industry by offering more responsible travels.

Proceso de selección

1️⃣ Profile selection (CV + cover letter) by Gilary, Evaneos Recruitment Services manager

2️⃣ Final interview with Britta Hoff, your future manager

🎊Welcome to Sri Lanka 🎊

Información adicional

  • Tipo de contrato: Prácticas (de 1 a 3 meses)
  • Fecha de inicio: 01 May 2025
  • Ubicación: Colombo
  • Occasional remote authorized

Sounds like something made for you?