DE - Sales Agent in Tanzania - German-speaking

Evaneos is hiring!


⚠️ *Be aware: this job offer is not related to a position at Evaneos. You will work and have a contract with our partner local agency in the destination. *

Evaneos description

Better Trips for travelers. Better Trips for the world. Since Evaneos was founded in 2009, we’ve been building a greener, fairer future for travel. By connecting travelers with the world’s best local experts, we provide trips that are better for them and better for the places they visit. For us, it’s all about quality and impact. That means fighting mass tourism and impersonal experiences at the expense of local communities and the environment. Instead, we offer tailor-made trips, lovingly crafted by those passionate about sharing and protecting the destinations they call home. Thanks to our network of more than 1000 local partners in more than 160 destinations, we’ve helped more than 500,000 travelers plan extraordinary trips around the world.

Evaneos Recruitment Services

Evaneos Recruitment Services was set up by Evaneos to help local partner agencies recruit new Staff. It concerns all types of contracts (internship, CDD - Fixed-term contract - or CDI - Permanent contract) and all types of people (whether they are based in France, abroad, in your country…).

The local agency you will work with in Tanzania

Africa Safari Experts Ltd. is a local agency that organizes tailor-made trips to Tanzania. Being based in Arusha, Tanzania, we have specialized in this destination which is known already by many African interested travelers. Next to world-famous wildlife-watching activities, we offer authentic and off-the-beaten-track trips. We want the local communities also to profit from tourism and help to build sustainable relationships within the country.

Job Description

We are seeking an experienced and motivated German-speaking travel consultant to join our team in Arusha. You will be in charge of direct sales with Evaneos customers. You will be the person who receives inquiries through the Evaneos platform and the main contact for DACH travelers. As the contract will be with the local agency, the job could contain any or more of the following duties:

  • Understand travelers expectations
  • Main contact for clients to determine travel needs, budgets, and preferences: tailor-made itineraries
  • Match travelers' requirements with transportation, accommodations, insurance, tours, and activities.
  • Advises clients regarding destinations, cultures, customs, weather, and activities
  • Responsible for billing the travelers
  • Handles travel issues, conflicts, complaints, cancellations, and refunds
  • Builds and maintains relationships with travel and tour operators
  • Booking management: reservation with hotels and other services
  • Quality monitoring during the trip

Additional information

Contract for one year as a part time (half day work) because it depends on the amount of work to do
Precise location: Arusha, Tanzania
Availability: As soon as possible
Salary: negotiable
Other advantages: Visa / working / residence permit will be organized by Africa Safari Experts
Working time per day and week: preferably half day – 20 - 30 hours per week (depending on agreement)
Training is provided by the manager about the destination and another training is provided by Evaneos about the software used

Preferred Experience

Languages required:

  • German: native or bilingual
  • English : to be able to speak with your colleagues and the local providers we are working with

Ideal profile:

  • A previous experience in tourism is required
  • A previous experience in sales would be an advantage
  • Knowledge about the destination is required
  • Organised and client-oriented
  • Strong sales focus
  • Think out of the box
  • Problem-solving
  • Flexibility and adaptability
  • Time management

Recruitment Process

  1. Application with CV and motivation letter
  2. Video interview through Willo platform
  3. HR interview with Evaneos Recruitment Services if needed
  4. Call with the concerned local agency manager

Additional Information

  • Contract Type: Part-Time
  • Start Date: 02 April 2023
  • Location: Arusha
  • Education Level: Bachelor's Degree
  • Experience: > 2 years