ES - Sales agent Canada (Spanish-speaking)

Evaneos is hiring!

About

Evaneos description

Better Trips for travelers. Better Trips for the world. Since Evaneos was founded in 2009, we’ve been building a greener, fairer future for travel. By connecting travelers with the world’s best local experts, we provide trips that are better for them and better for the places they visit. For us, it’s all about quality and impact. That means fighting mass tourism and impersonal experiences at the expense of local communities and the environment. Instead, we offer tailor-made trips, lovingly crafted by those passionate about sharing and protecting the destinations they call home. Thanks to our network of more than 1000 local partners in more than 160 destinations, we’ve helped more than 500,000 travelers plan extraordinary trips around the world.

Evaneos Recruitment Services

Evaneos Recruitment Services was set up by Evaneos to help local partner agencies recruit new Staff. It concerns all types of contracts (internship, CDD - Fixed-term contract - or CDI - Permanent contract) and all types of people (whether they are based in France, abroad, in your country…).

The local agency you will work with

We are proud to introduce Canada to the world. Our local agency is committed to giving each adventure-seeking traveler a unique and personalized experience in the second largest country in the world. With us, one can explore everything from the beautiful East Coast, the incredible cities of Central Canada to the breathtaking nature of the West Coast. We want to share our knowledge in planning and design for getaways and make sure that travel plans are fulfilled from start to finish.

Job Description

You will be in charge of direct sales with Evaneos customers. You will be the person who receives inquiries through Evaneos platform and main contact for travelers. As the contract will be with the local agency, the job could contain any or more of the following duties :

  • Understand travelers expectations
  • Main contact for clients to determine travel needs, budgets and preferences : tailor-made itineraries
  • Match travelers requirements with the transportation, accommodations, insurance, tours and activities.
  • Advises clients regarding destinations, cultures, customs, weather and activities
  • Responsible for billing with the travelers
  • Handles travel issues, conflicts, complaints, cancellations and refunds
  • Builds and maintains relationships with travel and tour operators
  • Booking management: reservation with hotels and other services
  • Quality monitoring during the trip

Office : Toronto Buttonville Municipal Airport, Canada
Duration & contrat type : long-term contract / CDI
Starting dates : ASAP

Preferred Experience

Language(s) required : English and Spanish are mandatory plus one other of the following : Italian or/and French
Qualities : previous experience in sales, knowledge about the destination is a plus but training planned by the manager
Salary : $3000 CAD, addition $100 per trip sold (not to be discussed). Please bear in mind there won’t be any contractual relationship between Evaneos and you.

Recruitment Process

  1. Application with CV and motivation letter
  2. HR interview with Evaneos Recruitment Services
  3. Call with concerned local agency

Additional Information

  • Contract Type: Full-Time
  • Start Date: 01 August 2022
  • Location: Toronto, Canada (M5H)
  • Education Level: Bachelor's Degree
  • Experience: > 1 year