Expert Voyage - Himalayas

Evaneos recrute !

À propos

Founded by travel enthusiasts in 2009, Evaneos is the market leader in connecting travellers directly with local travel agents across the planet. By cutting out the intermediary, travellers are given the freedom to create tailor-made trips while benefiting from the local expertise of a professional based in the destination itself.

In 10 years, Evaneos has built up a network of 1,300 hand-picked local partners in more than 160 destinations, and has already helped more than 300,000 travellers set off on the trip of their dreams.

We’re connecting travellers with local travel agencies in order to fulfil our mission which is to: Free people’s curiosity for the unknown.

Descriptif du poste

MISSION

As Travel Expert, your mission is to make French-speaking people travel in Nepal and Bhutan, and ensure the success of their experience with our travel agency so they wish to travel with Shanti Travel again in the future.

RESPONSIBILITIES

Sales

Handle inbound enquiries from potential travelers and convert them into bookings.
Communicate with operation partners to prepare travel programs / quotes.
Listen and understand travelers expectations in order to design appropriate programs.
Input travelers information and sales follow-up data accurately into the CRM.
Reach individual sales targets and help the team to achieve theirs.

Service

Ensure a perfect quality of service towards our travelers.
Provide field advises to travelers and showcase a real expertise of the region.
Welcome and meet guests when they are in Kathmandu.
Be reactive to travelers enquiries and available 24/7 during their tour.

Production & Marketing

Update frequently the database with hotels/experiences/partners.
Contribute to loyalty improvement by collecting travelers feedback.
Provide content about your destination to the marketing team (photos, videos, articles).
Act as an ambassador of Shanti Travel.

Profil recherché

Perfect command of French; German, Spanish and/or English is a plus
Travel enthusiast
Proven track records in sales and/or customer service
Strong in storytelling
Feel at ease over the phone and showcase excellent social skills
Team worker
Perfect command of Office Pack
Not afraid to work long hours and under the pressure of targets
Very organized with the eye for details
Able to do multi-tasking

Process de recrutement

1) Send CV
2) First interview : HR
3) Second interview : Sales

Informations complémentaires

  • Type de contrat : CDD / Temporaire (6 à 12 mois)
  • Date de début : 09 décembre 2019
  • Lieu : Kathmandu, Népal ()
  • Télétravail partiel possible
  • Salaire : 1000$ / mois