FR - CDI - Senior Product Manager- Afrique du Sud

Evaneos is hiring!

About

Working Abroad Program :

Le programme Working Abroad a été mis en place par Evaneos dans le but d’aider les agences locales partenaires à recruter de nouveaux Agents.
Il concerne tous les types de contrats (stage, CDD – Contrat à Durée Déterminée – ou CDI –Contrat à Durée Indéterminée) et tous les types de personnes (qu'elles soient basées en France, à l’étranger, dans votre pays…)

L'agence Locale :

Cette agence locale est un réceptif francophone basé en Afrique du Sud à Cape Town et commercialise des voyages en Afrique du Sud, Namibie et Mozambique auprès d’une clientèle francophone. Leurs marchés principaux sont en France, Belgique et Suisse. Etablis depuis 2007, ils ont rapidement développé leurs activités et sont devenus leaders dans l’organisation de voyages individuels et groupes sur mesure sur ce marché.****

Job Description

*Your responsibilities *
High-profile position where the candidate must consistently challenge existing suppliers and prospect for new accommodation/activity providers across the main markets (South Africa, Namibia, Mozambique). The applicant needs to understand the desires of a mid-upmarket European clientele as well as the requirements of tailor-made luxury and experimental travel. Position reporting to: General Manager
• Strategy:
o Development of an innovative product strategy in line with the company
culture and identity;
• Product development:
o Market and portfolio analysis: Be up-to date with new tendencies and tourism
trends, have good understanding of the distributors needs and characteristics and a perfect knowledge of our market trends and added values for an inbound tour operator. Identify the gap in the current offering;
• Prospection in order to find call to action products; Prospect for new partners matching our brand positioning (accommodations, activities, guides, car rental companies);
• Production:
o Based on complete analysis and prospection feedback; o Create and develop innovative itineraries in South Africa, Mozambique,
Botswana and Namibia for individual clients (B2B and direct); o Consistently challenge existing products; o Identify the best and most appropriate routes for our self-drive clientele; o Suppliers relationship
▪ Develop and maintain positive supplier relationship;
▪ Negotiate tariffs with existing and new suppliers;
▪ Audit new and existing partners to ensure they match our quality requirements;
• Content delivery:
o Deliver the content to the sales team in an original and efficient format; o Provide the content to our system administrator in the adequate format
including: selection of pictures; writing of descriptive for accommodations, routes, itineraries, destinations; o Develop innovative customer informative documents (check-lists,
information);
• Emergency management:
o Manage crisis and emergency management towards clients; o Provide leadership and assistance to the sales team in case of crisis with their
clients;
• Systems :
o Supervise tariff input in our pricing tool (TourPlan); o Monitor and update content of our systems (WETU); o Monitor and participate in the improvement the content of our application.
• Staff training:
o Assessment of the staff comprehension of our niche market; o Continuously train the staff and develop their product knowledge; o Challenge the team to participate in the product development; o Collaborate closely with our marketing department for brochure and product
production.

*Package *
Position is based in our offices in the city centre of Cape Town. Duration & Timing: Full-time employee / Starting a.s.a.p. Remuneration: Market-related fixed salary (28 to 35k depending on experience) + attractive bonus package.
Join us and share your passion for South Africa!

Preferred Experience

• 3+ years of Product management experience in travel industry;
• Product and project management experiences required;
*Skills required *
• Excellent command of English (spoken and written);
• Knowledge of French is a big plus;
• Excellent knowledge of main touristic destinations in South Africa and Namibia;
• Knowledge of Botswana and Mozambique is a plus;
• Passionate about travel & Africa;
• Excellent inter-personal & communication skills;
• Strong negotiation skills;
• Strong business development skills;
• Strong change management skills;
• Strong project management skills;
• Strong time management skills;
• Be able to deliver towards set targets
• Autonomous and “Intrapreneur”;
• Flexible, available, open-minded, dynamic, pro-active;

Recruitment Process

1ère étape - Candidature via Welcome to the Jungle
2ème étape - Entretien vidéo différé

Additional Information

  • Contract Type: Full-Time
  • Location: Cape Town, South Africa ()