*Your responsibilities *
High-profile position where the candidate must consistently challenge existing suppliers and prospect for new accommodation/activity providers across the main markets (South Africa, Namibia, Mozambique). The applicant needs to understand the desires of a mid-upmarket European clientele as well as the requirements of tailor-made luxury and experimental travel. Position reporting to: General Manager
o Development of an innovative product strategy in line with the company
culture and identity;
• Product development:
o Market and portfolio analysis: Be up-to date with new tendencies and tourism
trends, have good understanding of the distributors needs and characteristics and a perfect knowledge of our market trends and added values for an inbound tour operator. Identify the gap in the current offering;
• Prospection in order to find call to action products; Prospect for new partners matching our brand positioning (accommodations, activities, guides, car rental companies);
o Based on complete analysis and prospection feedback; o Create and develop innovative itineraries in South Africa, Mozambique,
Botswana and Namibia for individual clients (B2B and direct); o Consistently challenge existing products; o Identify the best and most appropriate routes for our self-drive clientele; o Suppliers relationship
▪ Develop and maintain positive supplier relationship;
▪ Negotiate tariffs with existing and new suppliers;
▪ Audit new and existing partners to ensure they match our quality requirements;
• Content delivery:
o Deliver the content to the sales team in an original and efficient format; o Provide the content to our system administrator in the adequate format
including: selection of pictures; writing of descriptive for accommodations, routes, itineraries, destinations; o Develop innovative customer informative documents (check-lists,
• Emergency management:
o Manage crisis and emergency management towards clients; o Provide leadership and assistance to the sales team in case of crisis with their
• Systems :
o Supervise tariff input in our pricing tool (TourPlan); o Monitor and update content of our systems (WETU); o Monitor and participate in the improvement the content of our application.
• Staff training:
o Assessment of the staff comprehension of our niche market; o Continuously train the staff and develop their product knowledge; o Challenge the team to participate in the product development; o Collaborate closely with our marketing department for brochure and product
Position is based in our offices in the city centre of Cape Town. Duration & Timing: Full-time employee / Starting a.s.a.p. Remuneration: Market-related fixed salary (28 to 35k depending on experience) + attractive bonus package.
Join us and share your passion for South Africa!