FR - Sales agent Mexico (French-speaking)

Evaneos is hiring!

About

Evaneos description

Better Trips for travelers. Better Trips for the world. Since Evaneos was founded in 2009, we’ve been building a greener, fairer future for travel. By connecting travelers with the world’s best local experts, we provide trips that are better for them and better for the places they visit. For us, it’s all about quality and impact. That means fighting mass tourism and impersonal experiences at the expense of local communities and the environment. Instead, we offer tailor-made trips, lovingly crafted by those passionate about sharing and protecting the destinations they call home. Thanks to our network of more than 1000 local partners in more than 160 destinations, we’ve helped more than 500,000 travelers plan extraordinary trips around the world.

Evaneos Recruitment Services

Evaneos Recruitment Services was set up by Evaneos to help local partner agencies recruit new Staff. It concerns all types of contracts (internship, CDD - Fixed-term contract - or CDI - Permanent contract) and all types of people (whether they are based in France, abroad, in your country…).

The local agency you will work with

The local agency is a local Spanish- English-French-speaking travel agency, established in Mexico since 2012. We are specialized in tailor-made trips and tours in Mexico. Our trips are designed around the theme of culture, nature and meeting the local people under the principles of sustainable tourism. We are a certified B company and our main mission is to regenerate culture and nature through conscious travel that generates positive impact in the rural communities we integrate in our value chain. We are a young and very disciplined company. We integrate technological tools that increase the efficiency of our work and we highly value the human talent that accompanies us in the great mission we have undertaken.

Job Description

You will be in charge of direct sales with Evaneos customers. You will be the person who receives inquiries through Evaneos platform and main contact for travelers. As the contract will be with the local agency, the job could contain any or more of the following duties :

  • Understand travelers’ expectations
  • Main contact for clients to determine travel needs, budgets and preferences: tailor-made itineraries
  • Match travelers’ requirements with the transportation, accommodations, insurance, tours and activities.
  • Advises clients regarding destinations, cultures, customs, weather and activities
  • Responsible for billing with the travelers
  • Handles travel issues, conflicts, complaints, cancellations and refunds
  • Builds and maintains relationships with travel and tour operators
  • Customized design of authentic trips that generate a positive impact with the local communities we work with
  • Generate personal sales strategy reports with monthly goals to increase our conversion rate with Evaneos
  • Actively participate in Evaneos and our agency training

Salary : 750 USD base plus 10% commission on gross profit of each trip sold. Please bear in mind there won’t be any contractual relationship between Evaneos and you.
Duration & contrat type : CDD first six months and after we can offer a CDI contract
Precise location : Mexico city or Playa del Carmen
Starting dates : ASAP

Preferred Experience

  • Language(s) required : Spanish B2 level, French C2 level
  • Qualities : Proactive, analytical and verbal skills to design tailor-made trips, easy to use productivity apps, team player, likes to travel and systematize information about what has been learned on each trip. Experience in sales of trips and interested in sustainable tourism.

Recruitment Process

Application with CV and motivation letter
HR interview with Evaneos Recruitment Services
Call with concerned local agency

Additional Information

  • Contract Type: Full-Time
  • Start Date: 15 July 2022
  • Location: Mexico, Mexico ()
  • Education Level: Bachelor's Degree
  • Experience: > 1 year
  • Occasional remote authorized
  • Salary: 750$ / month