IT - Sales Agent/Travel Designer in Tanzania – Italian Market

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About

Evaneos description

Better Trips for travelers. Better Trips for the world. Since Evaneos was founded in 2009, we’ve built a greener, fairer future for travel. By connecting travelers with the world’s best local experts, we provide trips that are better for them and better for the places they visit. For us, it’s all about quality and impact. That means fighting mass tourism and impersonal experiences at the expense of local communities and the environment. Instead, we offer tailor-made trips, lovingly crafted by those passionate about sharing and protecting the destinations they call home. Thanks to our network of more than 1000 local partners in more than 160 destinations, we’ve helped more than 500,000 travelers plan extraordinary trips around the world.

The local agency you will be working with in Tanzania

African Scenic Safaris is a Sustainable Tour Operator based in Moshi, Tanzania. Established in 2009 as a family business, the company is owned and operated by a mix of locals and expatriates who share the same passion for showing people the amazing country of Tanzania and providing a fantastic personalized service. Our whole African Scenic Safaris team has grown up in this incredible country and shares the same passion for creating unique Safari Experiences in Tanzania. We pride ourselves in providing our clients with the most comprehensive service and value available. Our custom-made Tanzania Safari Packages and Kilimanjaro Climbing packages are of world class standards, ideal for groups, organizations, families, backpackers and individuals alike, and for both leisure and business travel. Our sole focus and expertise is unique and top rated Tanzania National Parks.

Job Description

Our local agency aims to develop its markets by opening the Italian market. We are seeking an experienced and motivated Italian-speaking travel consultant to join our team in Moshi, Tanzania. You will be responsible for opening the Italian market and developing sales with Evaneos customers. You will be the person who receives inquiries through the Evaneos platform and the main contact for Italian travelers. As the contract will be with the local agency, the job could contain any or more of the following duties :

  • Prepare itineraries and quotes for the clients in Italian language, deals with all enquiries from the beginning until confirmed

  • Ensuring daily updating of all the relevant information i.e. client’s allergies, picking time and landing off to the airport also dealing with last minutes changes

  • Keeping management informed by daily updated CRM and information about confirmed clients

  • Attend all weekly sales meetings within the office

  • Attend all sales/sustainability training programs

  • Communicate with clients in English/Italian via email and phone in a friendly and courteous manner and communicate accurate and consistent information

  • Good knowledge of sustainability and it’s practices

  • Other duties as outlined by the management

Additional information

Duration & contract type : Minimum 2 Years Full Time

Precise location : Moshi, Tanzania

Availability (Starting dates) : Immediately

Salary : Negotiable + commissions on sales

Other advantages: As per Tanzania Labor Law & Health Insurance + working permit

Working time per day and week: Monday – Friday (8am – 5pm) & Saturday from Home (8am – 1pm)

Preferred Experience

Languages required:

  • Italian: native or bilingual

  • English : to be able to speak with your colleagues and the local providers we are working with

Ideal profile:

Qualification :

  • Tourism & Wildlife studies or Sales Management

  • Italian language certificate or native speaker

  • Focus towards great Customer Experience

  • Passionate about creating Tanzania Experiences for Clients

  • Working in a team to reach the monthly, quarterly and yearly sales targets of the company

 Experience :

  • Minimum 2 years of experience as sales expert in the tourism industry

  • Good written and verbal communication skills in Italian

  • Good knowledge about Wildlife, Tanzania and it’s National parks

Recruitment Process

1.     Application with CV and motivation letter

2.     Video interview through Willo platform

3.     HR interview with Evaneos Recruitment Services if needed

4.     Call with the concerned local agency manager

Additional Information

  • Contract Type: Full-Time
  • Start Date: 01 October 2023
  • Location: Moshi
  • Experience: > 2 years