We are looking for an experienced and motivated Italian-speaking sales agent to join our partner agency’s team in Japan. You will manage travelers' requests via the Evaneos platform and you will be the main contact for travelers in the Italian market. With its network of over 1000 partner local travel agencies in more than 160 destinations, Evaneos participates in the recruitment of sales agents for its partner agencies. Joining an Evaneos partner agency means committing to continuously developing responsible tourism, and building a unique, more ethical, responsible trip, that aligns with Evaneos values and expectations for outstanding quality.
Your missions as a sales agent in Japan
Reporting to Philippe, you will be responsible for the Italian market sales. Your main missions will be:
🕵️ Advising customers to offer them a tailor-made trip that meets their expectations
Getting in touch with travelers through the Evaneos platform
Understanding travelers' expectations and specific needs
Providing travelers with guidance regarding destinations, cultures, traditions, and activities
🧳 Managing all the practical aspects of the trip
Matching travelers' requirements with transportation, accommodation, insurance, tours, and activities according to their budget
Handling booking management for hotels and activities
Billing the travelers
🌟 Ensuring customer satisfaction throughout the trip
Being the local point of contact for travelers throughout their trip
Performing quality monitoring during the trip
Handling travel issues, conflicts, complaints, cancellations, and refunds
Additional information
📅 Duration & contract type: permanent local contract (3 months of probation)
📌 Precise location: Tokyo- Aoyama Minato-ku (Japan)
🤝 Availability (Starting dates): ASAP
💲 Salary: 215 000 to 240 000 yens (monthly base) + variable on sales (6% on net margin) depending on experience
Advantages :
Incentive on target reached
20 working days annual leave in the first year (excluding public holidays)
Japanese Social Insurance. Pension funds
Flexible working hours
Remote work possible (in part-time)
