Evaneos Is Hiring!

Partner agency | Freelance Sales Agent (DACH) – Bali, Indonesia

About

Our partner agency is a local DMC based in Indonesia, specializing in tailor-made journeys across the archipelago. With deep roots in the destination, the team designs private tours, family travel, wellness and slow-travel experiences, and cultural and culinary discoveries that go beyond the well-trodden path.

Responsible travel sits at the heart of how the agency operates: from working with eco-conscious suppliers to educating travelers on their local impact, sustainability is treated as a daily practice rather than a marketing line. The team is close-knit, hands-on, and proud of the destinations it represents.

If you love Indonesia, care about doing tourism the right way, and want to help travelers discover it authentically, this could be the role for you.

Job Description

The agency is looking for a Freelance Sales Agent to manage the German-speaking (DACH) and English-speaking markets, based on-site in Bali for the first year, with the role potentially evolving into a hybrid setup afterward, provided physical presence continues during the high season. You will handle traveler requests from first contact through to the design of custom itineraries across Indonesia.

Beyond day-to-day sales, you will also help scout new products and experiences and contribute to opening up new destinations across the archipelago. It is a role for someone who wants their daily work to shape how travelers experience Indonesia.

💼 Your main missions

🧭 Sales & customer support

  • Respond to travelers reaching out through the Evaneos platform and build a first point of trust

  • Listen closely to understand each traveler's expectations and specific needs

  • Share genuine, well-informed guidance on Indonesia's destinations, cultures, and traditions

  • Design custom itineraries that reflect both the traveler's wishes and the agency's expertise

💼 Operations & practical management

  • Prepare and validate detailed, accurate quotes for each project

  • Handle billing with travelers throughout the booking process

🌟 Customer care & quality during the trip

  • Stay available as the traveler's main point of contact once the trip begins

  • Monitor trip quality and step in proactively if something needs adjusting

  • Manage complaints, cancellations, or unexpected issues with care and responsiveness

  • Collect feedback at the end of the journey to build lasting traveler loyalty

🌱 Responsible tourism

  • Champion sustainability practices in every itinerary you design

  • Favor eco-conscious suppliers and local partners

  • Help travelers understand and reduce their impact on local communities and environments

💰 Contract conditions

  • 📅 Type of contract: Freelance

  • 📍 Location: Based in Indonesia (compulsory presence in Bali, Indonesia during the high season, June to September)

  • 🤝 Availability: As soon as possible

  • ⏰ Working time: Flexible schedule

  • 💻 Work mode: On-site in Bali or Remote from any part of Indonesia

  • 💲 Compensation: Fixed percentage commission per dossier or sale; Monthly fixed salary

💫 Your advantages

  • 🌏 Training trips and familiarization travel to deepen your destination knowledge

  • ⏰ Flexible working hours that adapt to your rhythm

  • 🎉 An annual bonus on top of your commission

  • 🤝 A close-knit team culture with regular team activities and events

Preferred Experience

✅ Core skills & experience

  • 2 to 4 years of experience in sales, tourism, or customer-facing roles, ideally within a DMC or travel agency environment

  • Strong sales and negotiation skills, with a natural ability to build trust with clients

  • Strong knowledge of Indonesia as a travel destination

  • Excellent organizational skills and attention to detail, able to manage multiple dossiers without losing track

  • Customer-satisfaction oriented: you go the extra mile to make sure travelers feel well taken care of

  • Autonomous and adaptable, with a creative, solutions-first approach when priorities shift or the unexpected comes up

🌐 Languages required

  • German – Native or fully fluent, with excellent written communication skills

  • English – B2

  • Indonesian – a valuable plus

🚫 Non-negotiables

  • Must already be living in Indonesia

  • Compulsory physical presence in Indonesia throughout the high season, from 1 June to 30 September

  • Native or fully fluent German, with excellent written communication skills

Recruitment Process

  1. Profile selection (CV + cover letter) by Florencia, Recruitment Manager for Evaneos partner agencies.

  2. Final interview with Laurent, agency representative.

🎊 Welcome to Indonesia! 🎊

Additional Information

  • Contract Type: Freelance
  • Location: Bali, Yogyakarta
  • Experience: > 2 years
  • Occasional remote authorized

Sounds like something made for you?

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