Partner agency | Sales Agent Assistant in Baltic States

Evaneos is hiring!


The local agency you will be working with in the Baltic States : Our partner agency is a local agency that organizes tailor-made trips in the Baltic States and around the Baltic Sea : Lithuania, Latvia, Estonia, Finland, Sweden and Denmark. Being based in Vilnius in Lithuania, we are a team of 2 people in Vilnius, Lithuania, specialized in FIT and group travels but we have a lot of excellent partners in each country who allow us to deliver a high quality service. We offer tailor-made and sustainable trips for families and couples. We want to show our beautiful destination to as many people from Italy and France as possible.

Job Description

We are looking for an experienced and motivated Italian-speaking sales agent to join our partner agency’s team in the Baltic States. You will assist the team to manage travelers' requests via the Evaneos platform. With its network of over 1000 partner local travel agencies in more than 160 destinations, Evaneos participates in the recruitment of sales agents for its partner agencies. Joining an Evaneos partner agency means committing to continuously developing responsible tourism, and building a unique, more ethical, responsible trip, that aligns with Evaneos values and expectations for outstanding quality.

Your missions as a sales agent assistant in Baltic States

Reporting to your manager Kristina, your main missions will be:

🕵️ Advising customers to offer them a tailor-made trip that meets their expectations

  • Getting in touch with travelers through the Evaneos platform

  • Understanding travelers' expectations and specific needs

  • Providing travelers with guidance regarding destinations, cultures, traditions, and activities

🧳 Managing all the practical aspects of the trip

  • Matching travelers' requirements with transportation, accommodation, insurance, tours, and activities according to their budget

  • Handling booking management for hotels and activities

Additional information

📅 Duration & contract type:  internship from 4 to 8 weeks

📌 Precise location: remote but if you wish, you are more than welcome to come to Vilnius, Lithuania

🤝 Availability (Starting dates): from July (we are flexible)

⏰ Working time per day and week: 35h per week, flexible per day

Advantages if you come to Vilnius : one business breakfast per week offered by the team, public transportation pass paid by the company, help to find accommodation in Vilnius

Preferred Experience

✅ Core skills

  • You are native in Italian or French and proficient in English

  • You love traveling, discovering new culture, traditions and points of interest

  • You have excellent interpersonal skills and you are customer-oriented

  • You want to discover a new place and have a significant experience in the tourism industry

💥 Bonus skills

  • You are not afraid of the unexpected and adaptable

  • You enjoy problem-solving

  • Organization and time management have no secrets for you

You don't have all the skills listed? Apply anyway! Above all, we're looking for talented people who are enthusiastic about changing the face of the tourism industry by offering more responsible travels.

Recruitment Process

1️⃣ Profile selection (CV + cover letter)

2️⃣ HR interview with Maëlis, Evaneos Recruitment Services manager, through the Willo platform

3️⃣ Final interview with Kristina, your future manager

🎊Welcome to the Baltic States! 🎊

Additional Information

  • Contract Type: Internship (Between 1 and 2 months)
  • Start Date: 01 August 2024
  • Location: All Over The World
  • Experience: < 6 months
  • Possible full remote