Evaneos Is Hiring!

Partner agency | Sales Agent (DACH) – Edinburgh, Scotland

About

Based in Edinburgh, our partner agency is a local DMC specialised in tailor-made journeys across Scotland. From private bespoke tours and small group trips to family holidays, outdoor adventures, food and cultural discoveries and slower, wellness-oriented escapes, the team designs itineraries that let travellers experience the country at their own pace.

Responsible travel sits at the heart of how the agency works: it favours eco-conscious suppliers, promotes sustainable practices with its partners and takes the time to help travellers understand their impact on local communities and landscapes.

With a team spread between Scotland and Germany, the agency combines deep local knowledge with an international outlook. If you love Scotland and enjoy turning a traveller's wish list into a smooth, memorable trip, this could be your next adventure.

Job Description

As Sales Agent for the German-speaking market (DACH), you will look after travellers from Germany, Austria and Switzerland from the moment their trip is confirmed until they are back home. Ideally based in Scotland — or in Germany, working from the agency's office in Rosenheim — you will work in a hybrid set-up, full-time, combining operations, customer care, responsible tourism and the commercial follow-up of your files.

It is a role for someone who likes owning the details and seeing travellers come home with stories they will tell for years.

💼 Your main missions

💼 Operations & practical management

  • Coordinate bookings with hotels, guides and transport providers so each itinerary runs seamlessly on the ground.

  • Match travellers' requests with the most suitable local partners across Scotland.

  • Prepare, check and validate quotes, making sure pricing and content are accurate.

  • Handle traveller invoicing and follow up on payments.

🌟 Customer care & quality during the trip

  • Act as the main point of contact for German-speaking travellers while they are on the road.

  • Monitor service quality with suppliers and flag anything that needs improving.

  • Manage complaints, cancellations or unexpected issues calmly and quickly.

  • Gather feedback after each trip to strengthen loyalty and refine future programmes.

🌱 Responsible tourism

  • Promote sustainable practices in every itinerary you build and operate.

  • Give priority to eco-conscious suppliers and local partners.

  • Help travellers understand how to travel respectfully and support local communities.

📊 Administrative & financial tasks

  • Track the profitability of your files and keep margins healthy.

  • Report on sales activity and results to management.

  • Help manage supplier contracts and keep conditions up to date.

💰 Contract conditions

  • 📅 Type of contract: Long-term / permanent

  • 📍 Location: Scotland (preferred) or Germany (Rosenheim office)

  • 🤝 Start date: As soon as possible

  • ⏰ Working time: Full-time

  • 💻 Work mode: Hybrid

  • 💲 Compensation: Fixed salary plus a commission on each file or sale, discussed during the recruitment process.

💫 Your advantages

  • ✈️ Training trips and an annual familiarisation trip to discover the destination first-hand

  • 🩺 Health or travel insurance

  • 🎯 An annual bonus

  • 🕒 Flexible working hours

  • 🎉 Team activities and company events with an international team

  • 🌱 Meaningful work promoting responsible travel in Scotland

Preferred Experience

✅ Core skills & experience

  • A first experience (0–1 year) in customer service, tourism or sales is welcome — motivation matters most

  • Strong customer-satisfaction mindset, friendly and confident with clients by phone and email

  • Organised, detail-oriented and commercially minded

  • Team player who can also work independently within an international team

  • Genuine passion for travel, creating memorable experiences, and knowledge of or strong interest in Scotland

🌐 Languages required

  • German – fluent (B2 minimum)

  • English – fluent (B2 minimum)

🚫 Non-negotiables

  • Be based in Scotland (preferred) or in Germany, with the possibility of working from the agency's office in Rosenheim.

  • Fluent German and English.

Recruitment Process

  1. Profile selection (CV + cover letter) by Florencia, Recruitment Manager for Evaneos partner agencies.

  2. Final interview with Loic, Managing Director of the agency.

🎊 Welcome to Scotland! 🎊

Additional Information

  • Contract Type: Full-Time
  • Location: Berlin, Édimbourg
  • Experience: > 1 year
  • Possible partial remote
  • Salary: between 30000 and 35000 / year

Sounds like something made for you?

Apply Now