🧭 About the agency
Nestled at the foot of Mount Kilimanjaro, our partner agency has been crafting extraordinary travel experiences in Tanzania since 2009. Born as a family business and built on a shared passion for this remarkable country, the agency brings together a team of locals and expatriates who know Tanzania not just as a destination — but as home.
From custom safari packages through iconic national parks to world-class Kilimanjaro climbing expeditions, the agency specializes in tailor-made journeys designed for every kind of traveler: families, solo adventurers, groups, and organizations alike. Their philosophy is rooted in responsible tourism, genuine hospitality, and the kind of personalized service that turns a trip into a memory of a lifetime.
If you're looking to build a meaningful career at the intersection of travel, human connection, and one of Africa's most breathtaking landscapes — this could be the opportunity you've been waiting for.
🌍 About the position
As a Sales Agent for the French market, you will be the main point of contact for French-speaking travelers booking through the Evaneos platform. Based in Moshi, Kilimanjaro, you will work in close collaboration with your team on-site, with the flexibility of one day working from home per week.
Reporting to Solène, you will play a central role in transforming travel dreams into carefully crafted itineraries — combining sales expertise, destination knowledge, and genuine care for every traveler's experience.
💼 Your main missions
✈️ Sales & customer support
Respond to traveler inquiries through the Evaneos platform and build trusted relationships from first contact.
Understand each traveler's expectations, budget, and travel style to craft personalized itineraries.
Provide expert guidance on Tanzania's destinations, cultures, traditions, and activities.
Negotiate and close sales while maintaining a strong customer-satisfaction orientation.
🧳 Operations & practical management
Match traveler needs with the right combination of transportation, accommodation, tours, and activities.
Handle all booking logistics for hotels, activities, and services.
Manage invoicing and billing accurately and on time.
Stay organized across multiple files simultaneously, respecting internal processes and deadlines.
🌟 Customer care & quality during the trip
Act as the local point of contact for travelers throughout their journey in Tanzania.
Monitor trip quality proactively and anticipate potential issues.
Handle complaints, conflicts, cancellations, and refunds with professionalism and calm.
💰 Contract conditions
📅 Type of contract: Local contract – minimum 2 years
📍 Location: Moshi, Kilimanjaro, Tanzania
⏰ Availability: ASAP
🕐 Working hours: Monday–Friday (8am–5pm) + Saturday from home (8am–1pm)
💻 Work mode: Hybrid (1 additional full day WFH per week, Monday–Friday)
💲 Salary: To be discussed directly with the agency following the selection process
💫 Your advantages
💰 Commission on your travel sales
🏠 Resident and work permits sponsored in Tanzania
🛡️ Insurance coverage: as per Tanzania labor law + health insurance
🌍 Paid discovery trips around Tanzania with the team (approximately once a month)
🕐 Flexible hybrid schedule
🤝 Join a passionate, locally rooted team committed to responsible and meaningful tourism
