The local agency you will be working with in Indonesia 🇮🇩
Our partner agency is a local agency that organizes tailor-made trips to Indonesia. Altaï Travel is a network of local receptive agencies specializing in adventure travel and tailor-made trips, of which Altaï Indonesia is a part.
We are looking for an experienced and motivated French-speaking sales agent to join our partner agency’s team in Indonesia. You will manage travelers' requests via the Evaneos platform and you will be the main contact for travelers in the French market. With its network of over 1000 partner local travel agencies in more than 160 destinations, Evaneos participates in the recruitment of sales agents for its partner agencies. Joining an Evaneos partner agency means committing to continuously developing responsible tourism, and building a unique, more ethical, responsible trip, that aligns with Evaneos values and expectations for outstanding quality.
Reporting to the general manager Adrien, you will work on the French market. Your main missions will be:
🕵️ Advising customers to offer them a tailor-made trip that meets their expectations
Getting in touch with travelers through the Evaneos platform
Understanding travelers' expectations and specific needs
Providing travelers with guidance regarding destinations, cultures, traditions, and activities
🧳 Managing all the practical aspects of the trip
Matching travelers' requirements with transportation, accommodation, insurance, tours, and activities according to their budget
Handling booking management for hotels and activities
Billing the travelers
🌟 Ensuring customer satisfaction throughout the trip
Being the local point of contact for travelers throughout their trip
Performing quality monitoring during the trip
Handling travel issues, conflicts, complaints, cancellations, and refunds
📅 Duration & contract type: minimum of 12 months on a fixed-term contract (local contract - permanent contract possible)
📌 Precise location: Bali, Indonesia
🤝 Availability (Starting dates): as soon as possible
💲 Salary: to be discussed according to profile
✅ Core skills
You are fluent in French and proficient in English
You have 2+ years of experience in tourism and previous sales experience
You already based in Bali
You know well Indonesia, its culture, traditions and points of interest
You have excellent interpersonal skills and you are customer-oriented
💥 Bonus skills
You are not afraid of the unexpected and adaptable
You enjoy problem-solving
Organization and time management have no secrets for you
You don't have all the skills listed? Apply anyway! Above all, we're looking for talented people who are enthusiastic about changing the face of the tourism industry by offering more responsible travels.
1) Profile selection (CV + cover letter) by Amanda
2) Final interview with Adrien, your future manager