Evaneos Is Hiring!

Partner agency | Sales Agent (IT) – Peru

About

🧭 About the agency

Our partner agency is a local DMC based in Cusco, Peru, specialized in tailor-made trips for travelers who want to explore the country in a more personal and flexible way. The agency designs itineraries that adapt to each traveler’s rhythm and expectations, whether they travel solo, as a couple, with family, or in a group.

From tailor-made private tours to group trips, family journeys, adventure and trekking programs, and cultural or food-focused experiences, the team builds trips that showcase the diversity of Peru’s landscapes and cultures. Every itinerary is crafted to feel authentic, detail-oriented, and meaningful for the traveler.

If you are passionate about designing customized journeys and helping travelers connect deeply with a destination, this opportunity is for you.

Job Description

🌍 About the position

We are looking for an Italian-speaking Sales Agent to support the agency in managing the Italian market.

You will handle qualified requests from Italian-speaking travelers via the Evaneos platform, advise them on Peru as a destination, and design tailor-made itineraries that match their expectations. Working remotely and in close collaboration with the team based in Cusco, you will guide travelers from the first contact through to the end of their trip, ensuring a smooth, reassuring, and high-quality experience.

If you enjoy sales, trip design, and customer care — and want to help travelers discover Peru in a thoughtful way — this role is made for you.

💼 Your main missions

✈ Sales & customer support

  • Handle incoming trip requests from Italian-speaking travelers via the Evaneos platform and respond in a timely, professional way.

  • Understand travelers’ expectations, constraints, and specific needs in order to propose relevant travel options.

  • Provide clear and inspiring guidance on Peruvian destinations, cultures, and traditions.

  • Design customized itineraries that reflect each traveler’s interests, pace, and travel style.

📋 Operations & practical management

  • Prepare and validate detailed quotations in line with the agency’s standards and processes.

  • Match each request with the most suitable local partners and services.

  • Coordinate bookings with hotels, guides, and transport providers to ensure smooth logistics for every trip.

🌟 Customer care & quality during the trip

  • Act as the main point of contact for travelers before and during their journey.

  • Monitor service quality and traveler satisfaction from confirmation to return.

  • Handle complaints, changes, cancellations, or unexpected issues with calm, empathy, and professionalism.

🌱 Responsible tourism

  • Promote sustainable travel practices in the way trips are designed and operated.

  • Contribute to selecting and working with eco-conscious suppliers and local partners.

  • Educate travelers about their local impact and encourage respectful behavior toward communities and the environment.

💰 Contract conditions

  • 📅 Type of contract: Long term / permanent local contract

  • 📍 Location: Remote role from anywhere in Peru, on site role in Cusco

  • 🤝 Availability: As soon as possible

  • ⏰ Working time: Full-time

  • 💻 Work mode: 100% remote from Peru (mandatory)

  • 💲 Compensation: Fixed monthly remuneration plus a fixed % commission per dossier or sale

💫 Your advantages

  • Support with visa procedures, where applicable

  • Health or travel insurance support

  • An initial training trip to better understand the destination and products

  • Flexible working hours adapted to traveler communication needs

  • An annual training / familiarization trip to deepen your knowledge of Peru

  • An annual bonus linked to your results and contribution

  • Team activities and company events that foster a positive and collaborative work atmosphe

Preferred Experience

✅ Core skills & experience

  • Discipline & respect for processes: You follow the sales and booking workflow carefully and make sure each step is applied consistently.

  • Customer-satisfaction orientation: You genuinely enjoy helping travelers build their ideal trip and look for solutions that fit their needs.

  • Organization & attention to detail: You manage several files at the same time, keep information up to date, and don’t lose track of key elements.

  • Sales & negotiation skills: You feel comfortable turning qualified requests into confirmed bookings while keeping both quality and margins in mind.

  • Team spirit: You like working with others, share information openly, and contribute to a positive atmosphere, even in a remote context

  • This role is ideal for a beginner profile (0–1 year of experience). (Internships, first jobs, or relevant projects in tourism, sales, or customer service are all considered valuable experience.)

💥 Bonus skills

  • Autonomy: Able to work independently, make progress on your files, and keep the team informed.

  • Creativity & problem-solving: Comfortable adapting itineraries and finding solutions when unexpected situations arise.

  • Destination knowledge of Peru: Already familiar with the country or highly motivated to develop solid expertise on its main regions.

🌐 Languages required

  • Italian: native or B2 level (spoken and written), allowing you to communicate clearly and confidently with travelers, especially in writing.

  • Spanish basic or conversational

Recruitment Process

1️⃣ Profile selection (CV + cover letter) by Florencia, Recruitment Manager for Evaneos partner agencies

2️⃣ Final interview with Enrique, Director of the local agency

🎊 Welcome to Peru! 🎊

Additional Information

  • Contract Type: Full-Time
  • Location: Cusco
  • Experience: > 6 months
  • Possible full remote

Sounds like something made for you?

Apply Now