Evaneos Is Hiring!

Partner agency | Sales Agent (ES) – Sunshine Coast, Australia

Sobre la empresa

Based on the Sunshine Coast, our partner agency is a local DMC dedicated to crafting tailor-made travel experiences across Australia. From family adventures and cultural immersions to trekking expeditions and wellness journeys, every itinerary is designed with care, local expertise, and a deep respect for the destinations they operate in.

Their team combines strong destination knowledge with a genuine commitment to responsible and sustainable travel — creating experiences that feel authentic, thoughtful, and truly personal for every traveler.

If you're looking to build something meaningful in the travel industry, with a team that values quality, autonomy, and a shared passion for this extraordinary country — this could be the right opportunity for you.

Descripción del puesto

Our partner agency is looking for a Sales Agent to manage the Spanish-speaking market on the Evaneos platform. Based in Sunshine Coast and working in a hybrid setup — with the possibility of a fully remote arrangement depending on the candidate's profile (to be discussed with the agency) — you will be the key point of contact for Spanish-speaking travelers dreaming of discovering Australia in a tailor-made, responsible way.

This is a full-time, permanent role where you'll work closely with the local team to design, sell, and follow up on customized travel experiences — from the very first conversation with the traveler to the end of their journey on the ground.

Your main missions

Sales & customer support

  • Engage with Spanish-speaking travelers through the Evaneos platform and build a relationship of trust from the first contact

  • Understand each traveler's expectations, travel style, and specific needs to propose the most relevant experience

  • Provide expert guidance on Australian destinations, cultures, landscapes, and local traditions

  • Design personalized itineraries that reflect both the traveler's vision and the agency's editorial identity

Operations & practical management

  • Prepare and validate quotes with accuracy and attention to detail

  • Coordinate bookings with hotels, guides, and transport providers to ensure smooth and reliable logistics

  • Handle billing and administrative follow-up throughout the sales process

  • Match traveler requests with the right local partners to guarantee quality and consistency

Customer care & quality during the trip

  • Act as the main point of contact for travelers during their stay in Australia

  • Handle any complaints, cancellations, or unexpected situations with professionalism and calm

Responsible tourism

  • Promote sustainability practices in every traveler interaction and itinerary recommendation

  • Contribute actively to the agency's commitment to responsible and ethical travel

Contract conditions

  • 📄 Type of contract: Long-term / Permanent

  • 📍 Location: Sunshine Coast, Australia

  • 🕐 Availability: Within 3 months

  • ⏱️ Working time: Full-time

  • 🏡 Work mode: Hybrid — full remote may also be considered depending on the candidate's profile (to be discussed with the agency)

  • 💰 Compensation: To be discussed during the recruitment process

  • 🎯 Bonus: Monthly performance-based bonus

Your advantages

  • ✈️ Annual training trip / familiarization travel — discover Australia firsthand to enrich your expertise and deepen your destination knowledge

  • 🎉 Team activities & company events — a team culture built on connection and shared enthusiasm for travel

Requisitos

Core skills & experience

  • 2 to 4 years of experience in sales, tourism, or customer-facing roles, ideally within a DMC or travel agency environment

  • Strong sales and negotiation skills, with a results-oriented mindset

  • Excellent organizational skills and attention to detail in daily operations

  • Genuine knowledge of or strong interest in Australia as a travel destination

Bonus skills

  • Familiarity with the Evaneos platform or similar OTA ecosystems

  • Familiarity with tailor-made travel or the Evaneos ecosystem

Languages required

  • Spanish – Native or C1 (mandatory)

  • English – B2 minimum (mandatory)

Non-negotiables

  • Native or C1 level in Spanish is required

  • Willingness to be based in or relocate to Sunshine Coast, Australia

Proceso de selección

  1. Profile selection (CV + cover letter) by Florencia, Recruitment Manager for Evaneos partner agencies.

  2. Final interview with Vickie Parrack, Sales Manager of the local agency.

🎊 Welcome to Australia! 🎊

Información adicional

  • Tipo de contrato: Contrato indefinido
  • Ubicación: All Over The World, Sydney, Melbourne
  • Experiencia: > 2 años
  • Occasional remote authorized

Sounds like something made for you?

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